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Forum Discussion
Tory2
7 years agoExplorer | Level 3
Adding Microsoft Office Online to Connected Apps
How do I add Microsoft Office Online to my connected apps to dropbox so that I can open dropbox files with Microsoft Office Online? Do I need a business account do access this feature?
- 7 years ago
Make sure that the documents you're trying to open in Word online are in .docx format. The older .doc format is not supported by Microsoft's Online apps. The same holds true for Excel and PowerPoint.
Rich
Super User II
7 years agoMake sure that the documents you're trying to open in Word online are in .docx format. The older .doc format is not supported by Microsoft's Online apps. The same holds true for Excel and PowerPoint.
Tory2
7 years agoExplorer | Level 3
THANK YOU!! The Word documents I was trying to open were in .doc format and now that they are in .docx format, I can open them via dropbox in Microsoft Word Online. I am so releived. Thank you to both Rich and gregoc!
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