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trebit's avatar
trebit
Explorer | Level 3
4 years ago

Any link to a pdf file shows invalid format when trying to open it in smartphone

Hello, when i open any pdf link on smartphone (Android or iOS) it shows the "invalid format" error One of the various links: [removed] Opening it instead in a browser (both from PC and smartphone) ...
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trebit's avatar
trebit
Explorer | Level 3
4 years ago

Yes... in my device i have various apps to open pdf, i also have dropbox installed.

I tried to force the download of the file by adding dl=1 but as always it works in any browser and it fails in mobile.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Are these PDF files created using the same app? Does it apply to PDFs created by different apps or services?
  • trebit's avatar
    trebit
    Explorer | Level 3
    4 years ago

    Hello,

    we tried different pdf created by different software.

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago
      We're not experiencing this issue on our test devices when Dropbox isn't installed on it.

      Which browsers are you using when attempting to preview the shared links?

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