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Scott T.15's avatar
Scott T.15
New member | Level 2
4 years ago
Solved

Cannot Access Shared Files

I have nothing in my Dropbox account other than some PDFs and someone shared files with me from their account and Dropbox is forcing me to upgrade, which I refuse to do just to access some files. I do not want these shared files in my Dropbox and just need to download them.


What do I do?

8 Replies

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  • honeydochecklist's avatar
    honeydochecklist
    New member | Level 2
    3 years ago

    I have a client who has shared his files with me and wants me to organize, create sub-folders, etc. I DO need edit access but don't need storage on my side. I'm not downloading anything into my Dropbox. Why would it make me upgrade my plan since they are his files? He's already on an an upgraded plan to cover his storage. 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Hi honeydochecklist 

     

    If its in your space it uses your quota as you have edit access. His space does not benefit you in anyway. 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago

    honeydochecklist wrote:

    I'm not downloading anything into my Dropbox.


    Just for clarity, you ARE downloading the files to your Dropbox. If you're a member of a shared folder, you have your own COPY of the folder in your account.

  • peteinohio's avatar
    peteinohio
    New member | Level 2
    3 years ago

    It that is the case, then is there a simple instruction for how to treat shared files?  For example, when someone shares a file with me and I don't need it, can I just delete it from my end?  Will that cause issues at the "sharers" end? 

  • peteinohio's avatar
    peteinohio
    New member | Level 2
    3 years ago

    I have a similar issue as well.  I'm "sharing" a bunch of files I don't really need.  I would like to be able to select the ones I want to share, and "un-select" the files I don't want to share, BUT not delete them from the original owner.  Where do I learn how to do that?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey peteinohio, thanks for the nudge here!

     

    If someone has given you edit access to a folder, any individual files you delete from it, will get deleted for the other members as well.

     

    You can, however, delete the folder itself, and it will get deleted just from your account.

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