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JerryL406's avatar
JerryL406
Explorer | Level 3
2 years ago

Can't download files from an email link to MacBook Pro

I do not have a way to download a file that comes to me in an email link on my MacBook Pro; but, I can on my iPad. What setting/option that I need to select on my MacBook Pro to have the option to ex...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey JerryL406, thanks for letting us know about this.

 

If I understand correctly, you're not able to download a file to your computer that someone sent you through a Dropbox shared link, right?

 

When clicking on the link, to open the page, there should be a "download" button at the top of the page, on the right.

 

If you don't see that on your end, can you send us a screenshot of what you see, so we can check it out?

 

Thanks!

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