Forum Discussion

htgadmin's avatar
htgadmin
Explorer | Level 3
2 years ago

Can't share passwords with other users

Have just upgraded to paid subscription and cannot share passwords with 2 other users on our account. Please help?
Share
htgadmin's avatar
htgadmin
Explorer | Level 3
2 years ago

Desktop pcs. There are three of us in our small business. We all need to access the business passwords we save using the dropbox password extension. One of us needs to be able to access these passwords from a mobile phone.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey htgadmin, thanks for replying back! 

 

In order for us to have a clear idea in mind as to what happens, would you mind clarifying if you follow these steps, in order to share your Passwords with the rest of the users? 

 

If you do it using another way, don't hesitate to let us know.

 

You also mentioned that you have some issues, but didn't specify what the issue was. Do you get any errors? 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!