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suibom's avatar
suibom
Helpful | Level 5
3 years ago
Solved

Can't understand the meaning of the Dropbox icon in the finder and it doesn't sync.

My system info HW: Apple M1 Pro OS: Ventura 13.5 (22G74) Dropbox ver: v180.3.4837 & joined beta   Dropbox beta has an incomprehensible behavior when using the file provider feature on macOS...
desktop
Dropbox Family
sync
  • Jay's avatar
    Jay
    3 years ago

    The previous article described the icons you would see in Finder.

     

    • The green sync icon means the file is available offline
    • No icon means it's 'available'. This means you doubleclicked it to open, and it's stored on your computer. However, if you're low on hard drive space, the Mac OS will delete the local copy to free up space
    • Cloud icon with a down arrow means it's online-only.
    • This would only apply to entire folders. Individual files won't have two icons at the same time.
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

The previous article described the icons you would see in Finder.

 

  • The green sync icon means the file is available offline
  • No icon means it's 'available'. This means you doubleclicked it to open, and it's stored on your computer. However, if you're low on hard drive space, the Mac OS will delete the local copy to free up space
  • Cloud icon with a down arrow means it's online-only.
  • This would only apply to entire folders. Individual files won't have two icons at the same time.
FlashyX's avatar
FlashyX
Helpful | Level 5
3 years ago

Well thats confusing! Are Dropbox working on a fix for this?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi FlashyX, as this is the expected behavior of the Dropbox sync icons when using the new File Provider version, as per their requirements, what fix are you looking for?

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