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SIRADA's avatar
SIRADA
Explorer | Level 3
3 years ago

Dropbox Capture cannot uploading any screenshot or record

I have tried using Dropbox capture several times, but it still cannot upload any screenshots or records.  Every time the Dropbox Capture shows me this and can do nothing more.  How can I fix this p...
Dropbox Capture
upload
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey kizza89, sorry to hear about this.

 

If you've already rebooted your computer and this persists, could you send us a screenshot of the page you get stuck on?

 

Thanks!

kizza89's avatar
kizza89
Explorer | Level 3
3 years ago

I was playing around with different preferences, and after turning the "Show in taskbar" option off, it has seem to resolve both issues. I will keep an eye on it though.

 

Also, when I share my video with an external user/guest, there isn't an option for them to provide comments - is this correct?

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