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Forum Discussion

SIRADA's avatar
SIRADA
Explorer | Level 3
3 years ago

Dropbox Capture cannot uploading any screenshot or record

I have tried using Dropbox capture several times, but it still cannot upload any screenshots or records.  Every time the Dropbox Capture shows me this and can do nothing more.  How can I fix this p...
Dropbox Capture
upload
kizza89's avatar
kizza89
Explorer | Level 3
3 years ago

wal 

Hi Walter,

Another bug for you - please see Loom video - https://www.loom.com/share/674c12b51989470d8a1a9c1c33848642

I wasn't able to close the DropBox capture application...

This doesn't add much Value...but i was pretty keen to jump on to the DropBox capture solution, but within a few hours of playing around there are already a handful of bugs that doesn't make this a suitable solution for me and my business.

Hopefully these can be addressed.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

We appreciate your feedback on the Dropbox Capture app here, kizza89.

 

Would it be possible to send us your video as an attachment here on your next reply, instead of a link?

 

Thanks in advance.

  • kizza89's avatar
    kizza89
    Explorer | Level 3
    3 years ago

    Hi Hannah

     

    Not sure why you can't use the link provided, it is just a website link to Loom.

     

    I can only see an attachment option for image files, not one for videos, where do I attach the video?

     

    Thanks

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Are you getting an error message, when trying to upload it through the camera icon above the reply box?

  • kizza89's avatar
    kizza89
    Explorer | Level 3
    3 years ago

    i'm getting a message that it only accepts image files JPG etc... Hannah 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    kizza89, is it OK if we open a ticket for you, so that we can check this further?

  • kizza89's avatar
    kizza89
    Explorer | Level 3
    3 years ago

    Nancy 

    no thank you. too many bugs, and support response is too slow.

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