Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Nicholas M.5
2 years agoExplorer | Level 4
Dropbox is creating duplicate files as opposed to GoodSync
Hi. I have been using GoodSync for a few years. I have 3 licenses and use it to sync between 3 desktops and 1 laptop.
Lots of the data is not suitable for Dropbox (Essentials) storage and s...
Walter
Dropbox Community Moderator
2 years agoHi there Nicholas M.5 - thanks for bringing this to our attention.
Can you let us know some additional information about the issue at hand so that we can assist further?
Are you experiencing conflicted copies of your files when they're used by the GoodSync app perhaps?
How are those actions logged in your events page?
Keep us posted!
Nicholas M.5
2 years agoExplorer | Level 4
Walter wrote:
Are you experiencing conflicted copies of your files when they're used by the GoodSync app perhaps?
Thanks for helping. I'm not sure what you mean. Goodsync only "uses" files when it is synchronizing by timestamp.
Dropbox is creating the duplicates, not Goodsync.
- Megan2 years ago
Dropbox Community Moderator
Hi Nicholas M.5, if you momentarily try to pause GoodSync, and just use Dropbox, do you notice the same results?
Do you still get the same conflicted copies?
One more thing I'd like to ask is if both Dropbox and GoodSync use the same path to sync content, or if the latter has their own folder, like Dropbox does.
- Nicholas M.52 years agoExplorer | Level 4
Goodsync synchronizes manually. So the Dropbox message usually appears after a Goodsync sync in which files are removed.
The laptop does not have Dropbox. So a complex folder on the laptop also exists on the desktop network. It is under the Dropbox tree of folders.
Goodsync synchronizes this one folder to the same folder on the desktop within Dropbox.
- Nicholas M.52 years agoExplorer | Level 4
Looks like my reply was deleted twice.
- Rich2 years ago
Super User II
Nicholas M.5 wrote:
Looks like my reply was deleted twice.
It was automatically flagged by the spam filters for some reason. I've restored the post.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!