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Forum Discussion

Nicholas M.5's avatar
Nicholas M.5
Explorer | Level 4
2 years ago

Dropbox is creating duplicate files as opposed to GoodSync

Hi.  I have been using GoodSync for a few years.  I have 3 licenses and use it to sync between 3 desktops and 1 laptop.   Lots of the data is not suitable for Dropbox (Essentials) storage and s...
desktop
sync
Third Party Integrations
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Nicholas M.5, hope it’s OK to jump in. 

 

One thing to clarify; if the Dropbox app isn’t installed on your computer, can you tell me how Goodsync syncs the folder you mention to the same folder on the desktop within Dropbox?

Nicholas M.5's avatar
Nicholas M.5
Explorer | Level 4
2 years ago

Thank you for saving the day! 🙂

 

The folder in question is Practice Documents.  It is on the root c: drive of the laptop.  The laptop does not have Dropbox.  That laptop folder is synched (by Goodsync) over the network with a desktop machine in which the same folder is in Dropbox\Practice Documents.

 

The error occurs on the desktop after a sync.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Nicholas M.5, would it be possible to send us a couple of screenshots showing this behavior, so we can have a visual?

    • Nicholas M.5's avatar
      Nicholas M.5
      Explorer | Level 4
      2 years ago

      Yes sure!  Give me a day or two. I want to send the popup as well as the dupe files.

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