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Forum Discussion
herron
5 years agoNew member | Level 2
Dropbox is now too hard to use.
Congratulations Dropbox,
You have lost sight of your core value added, and ruined your offering. You have layered so much unwanted additional functionality on top of simple file sharing, the the interface is now confusing and inaccessible. It's very difficult to do the simplest things like copying a link to a file in my dropbox so I can paste it into an email for someone. You want me to use your collaboration tools, and your "improved" methods for sharing files.
Not Interested in being coerced into doing things your way. Dropbox is now too hard to use. I am actively searching for a new file sharing platform that understands the real value it is adding. Oh, and adding all this new crap does not justify raising your rates.
Goodby Dropbox.
Unhappy customer
38 Replies
Replies have been turned off for this discussion
- chrisnia5 years agoHelpful | Level 6
I psent more than 30 minute sonline with tech support. I told them that this NEW appearance on my C drive of a redundant Drobox folder was incomprehensible. WHat is worse is that my phone no longer synchronizes my whatsapp media and camera to my origianl folder.
Even tech support could not move the fodler to my D drive where I have room. They asked me "do you have Widnows 7 ..that is the problem apaprently" oh..you didnt get my paymnet? I decided to send it in dollar emogie symbols....
This is another attempt to force a user to store eerythign online. People also askDoes Dropbox read your files?Dropbox takes a peek at some kinds of uploaded files. That's normal, the Web storage service says. The disclosure comes after a test of the service found that several “. doc” files were opened after being uploaded to Dropbox.Dropbox takes a peek at files. But it's totally nothing, says Dropbox
This is just an attempt to data mine and own you. George Orwell is laughing.I do not expect to be using a service that likes to read my files. 20 years ago that would be a lawsuit.
- Worzel4 years agoNew member | Level 2
Couldnt agree more - its now pracitically impossible/difficult/unpleasnat to use when you are on the move.
It is so unnecessary as the origianl system was fine and its been completely ruined .
I am actively looking for an alternative
Worzel
- Leif Askeland4 years agoNew member | Level 2
Very much agree. Way to complicated now. I need something simple that allows for a single click share or upload.
- nick6444 years agoNew member | Level 2
Absolutely agree. So shockingly confusing that the simplest task of actually sending multiple photos is actually impossible. Good bye dropbox. No way would I pay for such a headache.
- Mark4 years ago
Super User II
Which parts in particular jordancarter ?
I think for a lot of people they dont 'get' the concept that Dropbox is on their local hard drive and is essentially a mirror to the cloud. I do, however, believe that the new backup feature is badly explained/implemented and causing far too many confusions.
- krakor4 years agoExplorer | Level 4
I lean towards apps that do a few things and do it well. Your analysis is spot on. The apps/software companies tend to add features that appeal to the people paying the bills. I only use the free version as my needs are simple. I did try to use the synching feature and proceeded to wipe out my home folder on my Mac. I still can't unlink some folders on my Windows box. I have read the various help messages and they have not helped. Bottom line is my experience with the NEW Dropbox has not been good.
- danketchpel4 years agoNew member | Level 2
For some reason it used to be easy to download files from Dropbox to your phone, now it's a PITA.
There used to be a simple "save to device" option directly, now it's buried in a few menu options. This is a huge step backwards and NOT user friendly at all.
I do think Dropbox is one of the best cloud storage options, and it works great on a desktop/laptop, but the Android app UI could use a LOT of work in terms of making it easier and more intuitive to use. Do they actually do any app user testing??? - bye4 years agoExplorer | Level 3
Casper, would you be willing to send me completely basic instructions on the use of dropbox? My dentist sent me a dropbox link of a CT scan. I downloaded dropbox. I have been unable to view the scan. When I send a viewing link to others, they are also unable to view. The instructions provided are a dead end & dropbox provides no support.
THANKS!
- Monkeys Uncle3 years agoNew member | Level 2
Where is the "delete this folder" or files option?
Where is "download this folder" or "these files" option?
Where is the "sort files by size" option?
I'll tell you where they are: removed or buried in a labyrinth to make it near impossible to maximize space in a free account, and remove the largest, unneeded files. - AlQamar3 years agoNew member | Level 2I thought I was the only one. How do I get up outta here? This is the pits. They hold your data hostage! I can't even download a photo!!!! It's so complicated.
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