We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

trinhanhduc's avatar
trinhanhduc
Explorer | Level 4
30 days ago
Solved

Dropbox is showing the wrong date for an uploaded image

i uploaded a picture to dropbox, despite the fact that it was taken and modified a year ago, When I uploaded it to Dropbox, it said that the file was modified a minute ago and was placed in the wrong date category

  • Jay's avatar
    Jay
    30 days ago

    Thanks for the info. When you upload files to the Dropbox site directly, the modification date is for the exact date and time of the upload. 

    It wouldn't have the original date and time the image was taken or modified prior to the upload.

    If you want to keep the original date and time, you would need to use the Dropbox desktop application, and move the file into the Dropbox folder for the file to sync with the correct details. 

7 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    30 days ago

    Hi trinhanhduc, thanks for bringing this to our attention.

    Did you upload the image to the Dropbox site directly, or via a manual upload in the Dropbox desktop application?

    This will help me to assist further!

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    30 days ago

    Thanks for the info. When you upload files to the Dropbox site directly, the modification date is for the exact date and time of the upload. 

    It wouldn't have the original date and time the image was taken or modified prior to the upload.

    If you want to keep the original date and time, you would need to use the Dropbox desktop application, and move the file into the Dropbox folder for the file to sync with the correct details. 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    30 days ago
    trinhanhduc wrote:

    When I uploaded it to Dropbox, it said that the file was modified a minute ago

    As Jay mentioned, that's intended when uploading through the website, but the EXIF data will be unchanged. Specifically, the Date Taken field within the EXIF data for the photo will still have the correct date. Dropbox just doesn't look at that date when organizing photos.

  • trinhanhduc's avatar
    trinhanhduc
    Explorer | Level 4
    29 days ago

    Does dropbox on Android keeps the same date and time when turning on camera upload 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    27 days ago

    Hey trinhanhduc, when using Camera Uploads, the date and time taken is appended to the name of the file, so I believe that should help.

  • T_theresa_A's avatar
    T_theresa_A
    Icon for Community Manager rankCommunity Manager
    23 days ago

    Hi trinhanhduc​ and welcome back to the Dropbox Community. It's great to have you here and I am so glad to see that your issue has been resolved 🤗. 

    BTW I’m Theresa 👩‍💻, one of the Community Managers in the forum. You’ll often find me jumping into discussions or kicking off new topics across the board. By the way, do you have a favorite Dropbox feature? I’m always curious to hear what people love most and how Dropbox fits into their daily flow. 

    Can’t wait to hear more, 

    T😸 (Dropbox Community Manager)

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!