Forum Discussion

toni R's avatar
toni R
Explorer | Level 3
2 years ago

Dropbox not syncing with others I share documents with.

I cannot seem to get my documents to sync with the other I share with.  They can't see my revisions and I can't see theirs
desktop
sync
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey toni R, you mentioned that if you share the link they can see the changes.

 

So, a guess would be that you're working on a shared link with view only permissions, and not a shared folder. 

 

But let's make sure that this is the case there. Are you the owner of the folder? If so, would you mind removing the members from said folder and re-adding them? 

 

If you're not the owner, could you ask them to do the same thing for you?

toni R's avatar
toni R
Explorer | Level 3
2 years ago

I do not own the folder.  If they remove me, what is the next step?  I will have a report due tomorrow that I will have to share...

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    The next step would be for them to re-add you to it toni R.

    • toni R's avatar
      toni R
      Explorer | Level 3
      2 years ago

      okay, so I should  have them remove me and then re add to see if they cures the problem?

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Yes please, toni R. 

         

        Also, please clarify if they're sharing a link with you, or adding you directly to the shared folder. 

         

        Let us know of any updates! Thank you!

         

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