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ModelXTC's avatar
ModelXTC
Helpful | Level 6
6 years ago
Solved

Dropbox slow in download and upload

I've been using dropbox for a long time and I have always used it to sync my .pst outlook file between computers. The .pst file is 2.6GB and syncing the changes usually takes about 1 to 3 minutes. ...
desktop
sync
  • ModelXTC's avatar
    ModelXTC
    6 years ago

    After trying all the suggestions here and via email support I haven't been able to fix this issue. However today I decided to clean up the .pst file which has a 2.7GB filesize. After that I used the built in compress function from Microsoft Outlook. I stopped compressing the file just to check it's effect on the upload speed, it was reduced to 2.3GB already.

    My Dropbox upload speed is now at an instant 3000kb/s instead of the 3kb/s.

    Could it be there is some sort of filesize limitation?

    This solved my problem, I hope it will help somebody in the future.

ModelXTC's avatar
ModelXTC
Helpful | Level 6
6 years ago

I turn off the router every night for 8 hours. Also since this problem started at home and at work on different internet connections, different computers and different operation systems I figured the issue would probably be with the dropbox application.

Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Okay, I see ModelXTC. :thinking:

So we can have a better look into this, I've reached out to the email linked with your profile.

If you'd like to, please check your inbox when you have a moment and we can take it from there.

Thanks!

  • ModelXTC's avatar
    ModelXTC
    Helpful | Level 6
    6 years ago

    After trying all the suggestions here and via email support I haven't been able to fix this issue. However today I decided to clean up the .pst file which has a 2.7GB filesize. After that I used the built in compress function from Microsoft Outlook. I stopped compressing the file just to check it's effect on the upload speed, it was reduced to 2.3GB already.

    My Dropbox upload speed is now at an instant 3000kb/s instead of the 3kb/s.

    Could it be there is some sort of filesize limitation?

    This solved my problem, I hope it will help somebody in the future.

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