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organizedimages's avatar
organizedimages
Helpful | Level 6
3 years ago

Dropbox Transfer "Couldn't add some files"

Hello, I am trying to create a Dropbox Transfer of the entire contents of a folder. The folder contains 76.8 GB in total and over 16K of files. I am doing this from my Windows desktop. The folder i...
  • organizedimages's avatar
    organizedimages
    3 years ago

    For anyone else with a similar issue:

     

    After my issue was brought to the attention of the Transfer team, it seems that there is both a total size and number of files limit. The transfer that I was attempting failed (nearly immediately) because the limit was 10,000 files. I was attempting a Transfer that was over 16,000 files.

     

    Dropbox team - thanks for the quick response once my issue got sent to the Transfer team. You would have saved me a LOT of time and headache if you would include the file count limit somewhere, such as in the error message or in your Transfer documentation. I initially raised this issue weeks ago and it should have been an easy clarification.