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Forum Discussion

Brian L.31's avatar
Brian L.31
Explorer | Level 3
3 years ago

Dropbox won't automatically add a link to clipboard for a screenshot even though it saves in dropbox

When you enable dropbox to share screenshots and screen recordings using dropbox, part of the deal is that it automatically copies a link to the file on your clipboard.  When I do that, the file goes...
desktop
sync
Brian L.31's avatar
Brian L.31
Explorer | Level 3
3 years ago

I have done both those things as well as updating to the latest build. Ticket number is 20643454

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Brian, hope it’s OK to jump in. 

 

I was able to trace your ticket in our system, and I’ve left an internal message, so that our team can see you’ve reached out to us here.

 

Besides that, what’s the current app version and syncing status of your Dropbox app?

  • Brian L.31's avatar
    Brian L.31
    Explorer | Level 3
    3 years ago

    165.4.4300 and it syncs just fine.

     

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi Brian L.31, thanks for the additional details there and sorry to jump in. 

       

      Can you please confirm that you have the screenshots saving to the Desktop as outlined here?

      • Brian L.31's avatar
        Brian L.31
        Explorer | Level 3
        3 years ago
        Yes, that is exactly what I am doing.

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