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Forum Discussion

Brian L.31's avatar
Brian L.31
Explorer | Level 3
3 years ago

Dropbox won't automatically add a link to clipboard for a screenshot even though it saves in dropbox

When you enable dropbox to share screenshots and screen recordings using dropbox, part of the deal is that it automatically copies a link to the file on your clipboard.  When I do that, the file goes...
desktop
sync
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Brian L.31, thanks for the additional details there and sorry to jump in. 

 

Can you please confirm that you have the screenshots saving to the Desktop as outlined here?

Brian L.31's avatar
Brian L.31
Explorer | Level 3
3 years ago
Yes, that is exactly what I am doing.
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for that, Brian.

     

    Can we actually send you an email, so we can look into this internally?

    • Philip B.17's avatar
      Philip B.17
      Explorer | Level 3
      2 years ago

      I have the same problem here:

      After 13-12-2023 "Get a link instantly so you can share screenshots and screen recordings in a snap" was not working anymore.

       

       

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hey Philip B.17 - sorry to hear about this.

         

        Could you please let us know the version and status of the Dropbox desktop app as shown in your menu bar and let us know if this persists after rebooting your computer and/or quitting and relaunching the app? 

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