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Forum Discussion
Emails containing dropbox links not being received
I send emails to clients with dropbox links pasted into the message. It's suddenly become a problem with clients not receiving the mail.
Sharing the link seems to work, but emails I generate are o...
I'm sharing a folder with someone, but they are not getting the emails generated from dropbox. It may be because their firewall is preventing the email. I can send them a link, but they can't edit the folder. Is there a way to get this person editing access without going through the "Sharing/email" procedure which he is obviously not getting? They have checked their junk mail, and no luck.
My client is also experiencing this problem. They're sending within their own organization, posting links as agenda items in Outlook calendar items. Meetings with certain Dropbox links just never show up. If I change the link using something like tinyurl.com, the meetings show up. This is Office365 with no rules specific to Dropbox that could be blocking it; the only thing that makes sense is that sometimes the links look virusy and some behind-the-scenes rule (outside of my access as Office365 administrator) is blocking it.
This really isn't something that can be fixed "on my end" -- can DropBox see whether they can make their links look less virusy maybe?
