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Simon F.6's avatar
Simon F.6
New member | Level 1
11 years ago

Emails containing dropbox links not being received

I send emails to clients with dropbox links pasted into the message. It's suddenly become a problem with clients not receiving the mail.  Sharing the link seems to work, but emails I generate are o...
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Cheyenne_integrityav's avatar
Cheyenne_integrityav
Explorer | Level 3
3 years ago
This is also happening with me. I do not get any emails with a Dropbox link. I’ve tried everything. Even if I send the Dropbox link myself, and they try to reply to that email, without links even in the reply, I will still not get their emails.

Please let me know if this is a known issue.
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Cheyenne_integrityav, sorry to hear you're having issues with this.

 

Can you walk us through the exact steps you're taking to do this and also let us know what plan you're on at the moment? 

 

When you say you're not getting their emails, could you elaborate a tad on that as well? 

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