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Forum Discussion
ae2rigc
10 years agoNew member | Level 2
Ending support of public folder
Just heard from dropbox that support for the public folder is ending.
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As a result, we’ll soon be ending support for the Public folder. Dropbox Pro users will be able to use the Publ...
- 10 years agoLGM - the issue is that people are abusing it and causing issues for everybody by getting the Dropbox domains blacklisted which cause emails to fail and downloads to be blocked by firewalls etc.
In terms of changing the extension, sorry, no idea how you would do that!
Rosa S.4
10 years agoHelpful | Level 5
As suggested in a previous comment, I did submit a support ticket pleading with DB to leave existing links active. Below is the response which leads me to join the crowd in search of an alternative. I have a pro account that expires in February and I need a replacement. Any suggestions?
Hi,
Thank you for contacting the Dropbox Support Team.
The Public folder was the first sharing method that Dropbox introduced and laid the groundwork for us to develop the sharing experience we have today.
We’ve come a long way since then to make the process of sharing your files as easy and secure as possible. Shared folders, shared links, read-only shared links, file requests, albums, and other features have been developed and introduced since that initial sharing experience.
These new sharing methods became core to the Dropbox experience, because they gave users and recipients more options for control and collaboration. As a result, we decided to end support for the Public folder, so we can better focus on building and maintaining our core sharing experience. We understand that this may cause both inconvenience and frustration, and we are committed to making this transition as seamless as possible.
The files in your Public folder will become private on March 15, 2017 for Basic accounts, and on September 1, 2017 for Pro and Business accounts. The files will still be safe in Dropbox, and no action is needed on your part. If you’d like to share them again, we’d be more than happy to help you use any of our available methods to continue sharing and collaborating.
For example, one of the ways to share securely and easily is to create a shared link. To read more about this sharing feature, please follow the instruction in the link below to ‘Create a shared link’:
https://www.dropbox.com/help/
This was not an easy decision and we want to assist in any way we can while this transition occurs. Please let us know if you have any further questions or concerns and we’d be more than happy to help.
Regards,
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