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External drive auto backup
Can anyone please advise how I set up external drive auto backup? I originally saw the box pop up, asking if I wanted Dropbox to automatically back up the drive, but I clicked No. Now I've changed my...
- If any other users are experiencing a similar issue, we recommend following this solution:Can you please first eject the external drive, then sign out of the Dropbox application, sign back in, insert the external drive, then check to see if you receive that original prompt? This should help resolve the issue.Instructions on how to sign out of the Dropbox desktop application can be found below:
- Open your Dropbox desktop app preferences.
- Click the Account tab.
- Click Sign out.
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey there, Helen J.3, happy Thursday!
Can I ask the type of your external drive?
Keep in mind that this feature works with NTFS drives on Windows and APFS or HFS+ on Macs.
Keep me posted, and we'll take it from there.
Can I ask the type of your external drive?
Keep in mind that this feature works with NTFS drives on Windows and APFS or HFS+ on Macs.
Keep me posted, and we'll take it from there.
Hi Megan
Thanks for your reply to my enquiry recently. I have another related query...
I bought a new MacBook Pro and when I first plugged in my external drive (the same one as I referred to in my original enquiry), a box popped up asking if I wanted Dropbox to automatically back up my drive!
So it seems the backup feature is compatible, it's just that if you opt out when that box first pops up, there doesn't seem to be a way to switch it on again, as the drive doesn't appear in the Backups tab in settings.
Is there another way to set it to back up automatically, after initially selecting not to do so?
The drive is a Sandisk Extreme SSD 1TB.
Thanks, Helen
