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Forum Discussion

RobinVideo's avatar
RobinVideo
Helpful | Level 5
2 years ago

File request not sent... no "Share" button

I create file requests but they are not being sent. The "Share" button is greyed out. I'm on the trial, but if this doesn't really work, I'll have to go somewhere else.
File requests
Share
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi RobinVideo, thanks for the added info!

 

It's not entirely clear to me if you tried switching browsers or not. Have you also tried an incognito tab on your current browser? 

RobinVideo's avatar
RobinVideo
Helpful | Level 5
2 years ago

Nope. "Share" button still greyed out when incognito.

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