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Forum Discussion

RobinVideo's avatar
RobinVideo
Helpful | Level 5
2 years ago

File request not sent... no "Share" button

I create file requests but they are not being sent. The "Share" button is greyed out. I'm on the trial, but if this doesn't really work, I'll have to go somewhere else.
File requests
Share
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey guys, can I send you a ticket, in order for us to have a look into this internally? 

TerriB's avatar
TerriB
Explorer | Level 3
2 years ago
Absolutely. Thank you.
  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    RobinVideo and TerriB, I’ve logged two tickets for each one of you. Please reply back to me, when you have some free time.

    • RobinVideo's avatar
      RobinVideo
      Helpful | Level 5
      2 years ago

      Thank you, Nancy, but I can't find where to look at my tickets. Please advise. Robin.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hey Robin! You should be able to find your ticket at the email address that’s linked to your Community profile here. If you can’t find my email in your inbox, please check your spam folder, as well.

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