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Forum Discussion
Files automatically shifting to cloud only
Greetings,
Many of my files keep automatically shifting to an online only setting. I've re-downloaded them and then a few days later they are only in the cloud again. I've been using Dropbox since...
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey DrAJP, what you're describing does sound like expected after the update of the Dropbox app to the new Dropbox for macOS version.
You can read more about that here.
As for the search function are you referring to Spotlight?
If so, can you follow these steps, to see if they help?
- Open the Dropbox folder in Finder, wait a little while, then retry the Spotlight search.
- Since the Dropbox folder was moved to a new location with the new macOS update, it needs to be re-indexed. Opening the folder can prompt this.
- Another reason is that the entire disk might need to be reindexed.
- Note: The help article mentions the Documents folder, but you need to use the Dropbox folder instead.
- Also note: In some cases the entire hard disk may need to be re-indexed.
Would be great to get real followup and acknowledgment that the latest update to the Dropbox software needs to be reversed or greatly modified.
