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Forum Discussion
Files automatically shifting to cloud only
Greetings,
Many of my files keep automatically shifting to an online only setting. I've re-downloaded them and then a few days later they are only in the cloud again. I've been using Dropbox since...
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey Martha G, sorry to see that you're having this issue.
If you right-click the Dropbox folder itself, and choose "make available offline" for the whole thing, what do you see?
Thank you, that has made a big difference -- Dropbox has now started downloading a lot of files. It still says "up to date" and not all the folders have syncing icons, but none of them have cloud only icons any more. So it looks like the problem is fixed. Much appreciated!
I recently noticed this problem as well. Set up a new computer, installed Dropbox, set it to make everything available offline, and then it doesn't. Right clicking on the root folder and making everything available seems to work to resolve the problem as all of the files start downloading - but this is a regression from previous behavior.
I have some computers where online only makes sense, and others where I want a complete sync to a dedicated Dropbox storage drive. Please make this feature behave as it did in the past, I shouldn't have to ask twice (the advanced install step should honor my choice), and risk not having files available when I need them.
