Need to see if your shared folder is taking up space on your dropbox đŸ‘šâ€đŸ’»? Find out how to check here.

Forum Discussion

JOfE's avatar
JOfE
Experienced | Level 11
5 years ago
Solved

Folder showing a Share Icon

Why do some folders in Dropbox.com show a sharing icon when the folder is not shared? I am refering to the sharing icon visible on dropbox.com not on the computer version. See the screenshot. 

 

  • Hey JOfE!

    Could you just check for me, if you select one of these folders and choose the "Share" option, and then click the gear icon in the top right corner, do you see an option to "Unshare folder" in the bottom left of the window?

24 Replies

Replies have been turned off for this discussion
  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the screenshots, danielpassos!

     

    Just to clarify, is this folder located within another folder perhaps? If yes, have you made sure the parent folder doesn’t have the same folder icon/isn’t shared?

  • McFly84's avatar
    McFly84
    Explorer | Level 3
    2 years ago

    Still having the same problem. My folder is not shared, but still the icon shows its shared.

    I dont have the "unshare folder" button in the folder configuration.

    This were a shared folders in the past, but when I stopped sharing the icon didnt change.

    Its quite unpleasant to manage folders like this. I can not tell which folder is shared or not. I would like to have better control over my files.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for bringing this to our attention, McFly84

     

    Can you send over a screenshot of the shared folder settings, where the “Unshare” button should be located?

     

    Is the folder you mention located within another folder or does it contain any subfolders that could also be shared?

  • McFly84's avatar
    McFly84
    Explorer | Level 3
    2 years ago

    Ive opted for other solution. Ive moved everything to an unshared folder.

    The shared folder remains in my account, without any file, and can not unshare it.

    If I delete it, its just removed from my dropbox root, but when I go to Dropbox website, in the "Shared" tab the folder is still there with a button saying "join folder" or similar.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!