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richdell1's avatar
richdell1
New member | Level 2
3 years ago
Solved

Folders on Dropbox website

I have Dropbox Plus installed on two computers and a phone. I can see my folders on all devices but not the website. Changes to a file made on one device do not show on another.  Different browsers make no difference.

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  • Mark's avatar
    Mark
    3 years ago

    On the website when you go to www.dropbox.com/account/plan what does it say? If you dont see the Plus account you have logged in to a different account on the web to your devices. Check what email you are using on the mobile devices and computers and log in to that one exactly. 

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  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    On the website when you go to www.dropbox.com/account/plan what does it say? If you dont see the Plus account you have logged in to a different account on the web to your devices. Check what email you are using on the mobile devices and computers and log in to that one exactly. 

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