Forum Discussion

aRealHumanBartender's avatar
aRealHumanBartender
Helpful | Level 6
2 years ago
Solved

Force render issues (raw=1) and shared links won't work for hosting.

images were perfect on all browsers until yesterday afternoon - what is the fix or is this a dropbox issue?
security
Share
shared links
  • lisadbx's avatar
    lisadbx
    2 years ago

    We are rolling out a fix for issues with raw=1 and dl=1 links that started recently. Please try again and let us know if it's still not working. 

iggy097's avatar
iggy097
Helpful | Level 5
2 years ago

Just an FYI this only is affecting files later than June of 2023. All of my prior files will still load with raw=1

Greenlaw's avatar
Greenlaw
Explorer | Level 4
2 years ago

FWIW, I'm seeing the broken links with images shared in April. Some older images are still working, but I'm not sure when the cut-off date is yet, if there even is one.

 

I read elsewhere that the cutoff could be March, but there is no official confirmation from Dropbox about this issue. For now, I'm assuming no images are guaranteed to remain active.

 

Hopefully, Dropbox can clarify what's going on.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!