We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
aRealHumanBartender
2 years agoHelpful | Level 6
Force render issues (raw=1) and shared links won't work for hosting.
images were perfect on all browsers until yesterday afternoon - what is the fix or is this a dropbox issue?
We are rolling out a fix for issues with raw=1 and dl=1 links that started recently. Please try again and let us know if it's still not working.
117 Replies
Replies have been turned off for this discussion
- toyheart2 years agoHelpful | Level 6
hi, where do you get this information? could any dropbox staff confirm?
I just put images in my obsidian notes? Dropbox can integrate with notion, why can not be used in obsidian?
- torvat-ITA2 years agoExplorer | Level 4
Good morning, I do agree with the statement that dropbox isn't a hosting platform. Then remove this https://help.dropbox.com/it-it/share/force-download page.
Really, if it is not intended to allow and manage rendering and download of contents (as a collaboration tool should do, on my personal point of view) then it is ok. I change platform and will not renew my subscription. i don't think Dropbox will care about it. But inform users that this is not allowed and remove pages that explain how to do this.Have a nice day 🙂
- mondstaub2 years agoNew member | Level 2
Hi
I use images from Dropbox to display images on websites. For this I use the public link such as:
https://www.dropbox.com/scl/fi/5x1t2ddk9wlhxz5naoscg/2204-01.jpeg?rlkey=m8zkxxnzge6s05rqo696m0jq8&raw=1
(ending dl=0 replaced by raw=1).
This no longer works. No image is displayed on the website.If I add the address:
directly into the browser, the adress is redirected to
Why that? I think that the redirect is the reason why the image can no longer be displayed on the website where the image is integrated.
Any idea to solve this issue? - iggy0972 years agoHelpful | Level 5
Just an FYI this only is affecting files later than June of 2023. All of my prior files will still load with raw=1
- aRealHumanBartender2 years agoHelpful | Level 6Yeah I just used a different service for my images - I cannot have something this unreliable.
- mdaoud2 years agoNew member | Level 2
I do think that Dropbox is a very greedy company. If they don't want to allow users to render content from the browser (by the way, they mentioned only HTML content), then why did they put it on their support pages?
The most important about cloud services is the reliability, how would trust a company is lead by kids to save a backup of your important files, where is their policy.
- Здравко2 years agoLegendary | Level 20
mondstaub wrote:...
If I add the address:
directly into the browser, the adress is redirected to
https://ucd8a1098089b4c4a8845e8a7d2b.dl.dropboxusercontent.com/cd/0/inline/CSR-j0SA5XN8_K8Lvb8wcnZjUS-ET9TqBGZlXDQJjXPcaeqGAHINekXc1mb-tgzx-Sq7g1twcAf32L6TbV-94Jx4q85sxuObdvn4sl6iNuRBjfUrUg6rJLDDOJS4PmZ_ndV2egfdRLNMuQpQgypmrdJ0/fileWhy that? I think that the redirect is the reason why the image can no longer be displayed on the website where the image is integrated.
...Hi mondstaub,
Actually No. Dropbox links have been always redirecting. You probably haven't noticed but any other than preview link has redirected all the time. So described by you is not something new and byself cannot be the reason for observed issue. Despite there is something new and it's about how this redirection happens! While till some time ago it was protocol redirect (HTTP location redirect), recently Dropbox started using page redirect (HTML page redirect itself to another place). This is something problematic in most use cases since while an image is expected text file is received, for instance. Since this is NOT something normal, that confuses most applications (including media players, browsers, etc.). Only few are able to handle HTML redirect. Of course when loaded in the main frame of a browser (not as an image inside page or something else) all web browsers handle such redirection correctly (on such a place would be strange to be something other than HTML, so HTML redirect is possible too). That's why those links work in browsers as a page, but do not it while embedded in any way. That's what the nature of this issue is. Combined with forbidding, forced by Dropbox, of such "pages" to load as inline frame, for instance, makes this issue even more hard. There are still some workarounds (not all link types are changed yet). 😉
Hope this clarifies matter.
iggy097 wrote:Just an FYI this only is affecting files later than June of 2023. All of my prior files will still load with raw=1
Hi iggy097,
Yes and No. There is nothing related to "ages" of your files, but to their links creation time. Old links (created before last "move") would continue work, but all new links (it doesn't matter to old or new files) will follow discussed new behavior (I hope still, it's some mistake that will be fixed). 🤷 That's it. In other words, this change is not retroactive for links.
Good luck to all of us.
- Warden2 years agoExplorer | Level 4
torvat-ITA wrote:I do agree with the statement that dropbox isn't a hosting platform. 🙂
I don't agree with that statement. There is no difference between sharing something stored in Dropbox and serving something stored in Dropbox. Arguably, serving as raw=1 takes less processing.
The help page does say that "adding raw=1 to a URL will cause an HTTP redirect", and that could cause problems; but what it appears to be doing at the moment is not simply a 302 redirect (it does do that as well) but actually serving text/html content first. Where a recipient is expecting content-type: image/jpeg or content-type: application/pdf, serving content-type: text/html will cause problems. It's that behaviour which has changed.
- rifqyyusuf2 years agoNew member | Level 2
why the images I upload to Dropbox and display on my website suddenly crash, but when I check on Dropbox, the image files are still there. However, when I try to display them using 'raw=1' in the image URL, it crashes on my website.
- GeorgeNotaTechExpert2 years agoExplorer | Level 4
Hi all
I run a site called Maths Advance and have a number of images stored on Dropbox which are then loaded into individual questions modules when users click on a question. I know now that I shouldn't have used Dropbox for these purposes and that other servers are better for website performance, but in any case it has been reliable up until now.
My question is why might some images now not be appearing for users? This has only been an issue in the last 48 hours, but needs to be fixed ASAP. All of the images are stored on Dropbox and some are loading, but others are not. The filetype and size of the file does not appear to be a critical factor.
Any ideas would be most welcome.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!