Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Joe E.4's avatar
Joe E.4
New member | Level 1
11 years ago

Getting an error saving an Autocad file, tmp files created?

I use Autocad to work on files I have stored and shared here in Dropbox. My Autocad is set to save every ten minutes. I also manually save very often because I've learned a valuable lesson once when ...
Create
Error Messages
Jerub D.'s avatar
Jerub D.
New member | Level 1
11 years ago

I received an e-mail from Dropbox today and they were able to give me a temporary fix. They made changes to my account, then I was able to “quit” uninstall dropbox, and reinstall version 3.6.9 from the link they provided. They said dropbox “should resume updating to the latest version within a month”. They say they have identified a bug in the current version and hope to have it resolved in the next update.

The fix is currently working smoothly and I am able to save files without any issues for the time being.

If you are still experiencing this issue and they have not contacted you already I would recommend contacting customer support and try this fix.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!