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Jodiep's avatar
Jodiep
New member | Level 2
2 years ago

Granting Access & Adding Users

Hello,

 

I was wondering if granting access to a user to access my dropbox will add them onto my plan, therefore charging me more.

I've had this happen in the past where I've granted access to a user, rather than just sharing a link, and have had their account/access permission (?) added onto my bill.

 

Please let me know if this is normal. thanks.

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hi there Jodiep, could you clarify what plan you're on at the moment and also what you mean by granting access to a user to access your Dropbox? 

     

    Are you referring to a shared folder perhaps or sharing the same credentials perhaps?

     

    Any additional information is more than welcome!

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