Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Alan C.23's avatar
Alan C.23
New member | Level 1
11 years ago

how about a force sync/refresh button?

I am looking at my drop box through my browser, everything is there and up to date. I'm also looking at my drop box on my computer, it says everything is there, no syncing icons, just a big bag of gr...
desktop
sync
Dave Carter's avatar
Dave Carter
Helpful | Level 7
11 years ago

IMHO it sounds more like you have a faulty computer.
Not being able to see the file in a folder via the select file dialog box of an application but being able to see it via the folder explorer, has nothing to do with DB, that sounds more like the folder content changed service your SO supplies to applications is not functioning.
.
This would also result in the DB application requiring a pause and resume to detect new files as it subscribes to the same content changed service of the OS to see when files appear as does items like open file dialog.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!