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juicyandlucy's avatar
juicyandlucy
Explorer | Level 3
5 months ago
Solved

How can I share folders above 5GB?

a friend sends me a request to share files for his drop box account, which has been working really well until this week, the files are never larger than 5GB and have been sharing fine, but this week ...
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  • Rich's avatar
    Rich
    5 months ago
    juicyandlucy wrote:

    this week its now saying only 2gb space which is not the case according to my friend

    If your friend has a Basic, Plus or Family account, then they can request files up to 2GB in size. They can request (and receive) more than 2GB of data, but the limit per upload is 2GB.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Hi juicyandlucy, thanks for messaging the Community.

As Rich suggested, it's possible you could be a member of a shared folder, which doesn't provide you with extra quota.

Could you let us know how exactly you're sharing files with your friend?

This will help me to assist further!

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