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Forum Discussion
anaheimu
10 months agoExplorer | Level 3
How do see who viewed or downloaded a folder?
I emailed a link to someone to view a folder. How can I see if they downloaded or viewed the folder?
7 Replies
- Jay10 months ago
Dropbox Community Moderator
Hi anaheimu, thanks for bringing this to our attention.
Just for clarification, was this a shared link that you created?
Did you use the send and track feature, or the DocSend feature?
This will help me to assist further!
- anaheimu10 months agoExplorer | Level 3
This was a shared link I created
- Jay10 months ago
Dropbox Community Moderator
Thanks for the info, if this case, it wouldn't be possible to determine if a user viewed, accessed or downloaded the folder or the files within.
- anaheimu10 months agoExplorer | Level 3
Is it possible if I have a different account like a business account?
- Jay10 months ago
Dropbox Community Moderator
Instead of upgrading, you could also use the Dropbox Transfer feature, which does tell you when a transfer has been downloaded.
- anaheimu10 months agoExplorer | Level 3
I see. But that won't help me with the link I manually e-mailed already, right?
- Jay10 months ago
Dropbox Community Moderator
That's correct, however, even if you upgrade now, it wouldn't be possible to determine any traffic as this shared link was been created prior to any upgrade.
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