Forum Discussion

anaheimu's avatar
anaheimu
Explorer | Level 3
1 year ago

How do see who viewed or downloaded a folder?

I emailed a link to someone to view a folder. How can I see if they downloaded or viewed the folder?

7 Replies

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Hi anaheimu, thanks for bringing this to our attention.

    Just for clarification, was this a shared link that you created?

    Did you use the send and track feature, or the DocSend feature?

    This will help me to assist further!

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Thanks for the info, if this case, it wouldn't be possible to determine if a user viewed, accessed or downloaded the folder or the files within.

  • anaheimu's avatar
    anaheimu
    Explorer | Level 3
    1 year ago

    Is it possible if I have a different account like a business account?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Instead of upgrading, you could also use the Dropbox Transfer feature, which does tell you when a transfer has been downloaded.

  • anaheimu's avatar
    anaheimu
    Explorer | Level 3
    1 year ago

    I see. But that won't help me with the link I manually e-mailed already, right?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    That's correct, however, even if you upgrade now, it wouldn't be possible to determine any traffic as this shared link was been created prior to any upgrade.

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