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Gazzy's avatar
Gazzy
Explorer | Level 4
8 months ago
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How does a non-Dropbox user open a file I shared with them?

Can’t find answer— I shared a file with  non- Dropbox person — how do they open it?
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  • Walter's avatar
    Walter
    8 months ago

    This would depend on the file itself and how they'd be opening or accessing it too Gazzy 

    Also, there's no need to know how Dropbox works, just follow the prompts on the email they received when you shared the file or folder with them.

    Let us know if you have any follow up questions. 

arstep2's avatar
arstep2
New member | Level 2
8 months ago

Me, too.  I've had this problem for years.  I have a shared Dropbox folder, with a link where "anyone with this link can view".  I attached that link to a button on my (public) website, but Dropbox still wants people (non-Dropbox users) to sign in.  I talked to DropBox staff several years ago, and I thought it was fixed, but not any more.  As a test, on my Mac, when I go to my website and try to access the Dropbox folder in a private window, this is the message I get ("To keep Alan's Movies secure, we need to confirm your identity").  This should not be necessary.  Try it yourself:  alanandjan.com, then click on Travels.  Thx.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
8 months ago
arstep2 wrote:

Try it yourself: ... then click on Travels.

I wasn't forced to sign in. I was asked if I wanted to with a banner at the top, but the photos loaded as soon as I clicked the links.

 

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