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Forum Discussion
rdx111
10 months agoNew member | Level 1
How to verify if all my files are uploaded to Dropbox?
I have the 2T dropbox account.
I'm uploading my cellphone's pictures/videos in a total size of about 400GB.
How can I verify if all my files have done uploading? I'm selling the phone so I don'...
rdx111
10 months agoNew member | Level 1
Thank you for the tip to get the files selected. This may work perfectly well with static files, however is terrible with images. The Camera Upload folder repeatedly refreshes and it doesn't show the correct number of files, after a few clicks in the box, the entire page becomes unresponsive. And this is the exact behavior each time I go through these steps.
If I open the Photos folder there's no Name title and there's no box to click in. The pictures display by years, month, or date, but there is no total size or number of files in the folder. There is a number per month, Again for people that have thousands of image files this is totally useless information on its own. It needs to display all pictures in the folder.
Another issue I've been running is locating an exact image. Say I want to scroll down and find a picture from last year, it is completely impossible. The folder constantly refreshes and there is a zero chance to get to a specific mage that you were trying to get to.
I was under the impression that this app will help me manage my image files, however it's been a total waste of time. The app is so out of date, and so buggy, that I can't figure out why you would design it for functionality that people can actually enjoy
Hannah
Dropbox Community Moderator
10 months agoHey rdx111, thanks for this info.
If you simply open the Dropbox app on your phone and go to the "Photos" tab, do you see any messages at the top? For example, that the app is still backing up your photos/videos?
- rdx11110 months agoNew member | Level 1
I don't see any messages but the images look a lot better on the phone than on a computer monitor. However I tried to backup a folder from my computer to dropbox from the DB app installed on my computer and the app kept on crashing and freezing. Then I opened the DB website on a browser and tried uploading the folder from the site and once again the site was unresponsive and crashing. After several tries it finally started uploading it. However the uploaded images are still not showing the correct number of files when the box is checked next to the Name title. It only selects a tiny number of files in the folder. Why is that?
- Megan10 months ago
Dropbox Community Moderator
Hey rdx111 let me also jump in here!
Have you tried a different browser, by any chance? Just to check if you notice the same thing there.
Would you mind sending over a few screenshots of what you see the select the files using our website, and what you see when you check your Dropbox folder's properties?
- rdx11110 months agoNew member | Level 1
- rdx11110 months agoNew member | Level 1
Both Edge and Chrome crash. The apps installed on my computer and phone crash too.
In addition, it takes more than 10 minutes to get from the top to the bottom of the "Camera uploads" folder. I have 50k+ images and videos. Literally scrolling and scrolling over and over until you get there. And your site will do this each time I go from this folder to another folder and then back to the 1st folder. My images are sorted in list view so why is this the way your website behaves?
And NO Image or video plays in the dropbox app on my computer. Why is that?
I've wasted an enormous amount of time trying to work with this app and my tolerance is running thin. Instead of asking me to provide you with screenshots your company should be testing your software constantly to ensure speed and reliability. You charge money but your service is useless.
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