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AuroraDrag0n's avatar
AuroraDrag0n
Helpful | Level 5
5 months ago

I don't like the UI of the latest beta version of the Dropbox desktop app

The current UI (7/30/25) is absolutely perfect, and doesn't need any changes. The new Beta UI actually removes key features and information like sync status and sync order and history. 

Please, Staff, I can not express in words, please do not push this Beta forward. 

If you insist on releasing this UI, then please allow me to have the option to opt out of it. I use Dropbox every day for my work and I use these key features on a daily basis. 

Dropbox really is the best product in the market, and I would hate to have to use an inferior product. 

8 Replies

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hey AuroraDrag0n - thanks for taking the time to share your thoughts on this.

    Just to make sure we're on the same page, can you clarify your computer's OS version and the version/status of the Dropbox desktop app as shown in your menu bar/taskbar

    A couple of screenshots depicting what's troubling you would  also help.

    Thank you! 

  • tinal22's avatar
    tinal22
    Icon for Dropbox Engineer rankDropbox Engineer
    5 months ago

    Those syncing features should be rolling out shortly! In the meantime, if you'd prefer to opt out of the experience, you can do so via Account menu → Preferences and toggle "Use the new experience for Dropbox" off.

    Are you mainly concerned about the missing features, or is it something about the experience overall that's not working for you?

  • AuroraDrag0n's avatar
    AuroraDrag0n
    Helpful | Level 5
    5 months ago

    I don't mean to sound dramatic, but it's all of it. The missing sync information, the layout offers less information, the buttons are now strewn around the window instead of neatly organized, and the new design is aesthetically off balance. Again, not to be dramatic, but it really feels like a downgrade in every category. I bought Dropbox to use all of these features for work daily, and it's absolutely perfect the way it is. I recognize Dropbox is already probably invested in this change, but at least let me have the option to choose the layout permanently, it costs you nothing and you'll have a perfectly happy customer. 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    5 months ago
    tinal22 wrote:

    Are you mainly concerned about the missing features, or is it something about the experience overall that's not working for you?

    PLEASE dont take menu features away - people use these and it really is soooo annoying and disappointing when Dropbox does this. There are so many examples of it across the product :( 

  • Kyle Ng's avatar
    Kyle Ng
    New member | Level 2
    4 months ago

    Hi, has this toggle been removed? I can't seem to find the option to opt out. 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Hey Kyle Ng​, thanks for the nudge here.

    Can you please follow the steps here to access your Dropbox application preferences and let us know if you can find the toggle?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Hey Kyle Ng!

    Following up to confirm whether your issue is resolved or if further support is needed. We're here to help either way.
     

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