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Forum Discussion
Xanthocletes
3 years agoHelpful | Level 5
I get the message that my files might contain phishing content
I am trying to share a file and get the message "We’ve interrupted your sharing activity because your files might contain phishing content"
Relevant Facts:
1) File does not contain phishing conte...
Megan
Dropbox Community Moderator
2 years agoHey there GSBox!
Glad to know everything is back on track.
If you need something else, please let me know and I will be more than happy to help every step of the way.
Enjoy the rest of your week ahead!
GSBox
2 years agoHelpful | Level 5
After nearly a week I seem to be having the same error message again and I have no idea why, nothing new has been uploaded whatsoever and again this issue popped up over the weekend which is not so convenient.
"Can’t share file We’ve interrupted your sharing activity because you tried to share a file that may contain malware. Check your email for instructions on how to resolve this."
Any chance someone could look at this so I could try figure out what the issue is? Most likely one of the uploaded files is triggering a false-positive, but the question is why now, why after several years of not having any issues or errors. Thank you in advance.
- Mark2 years ago
Super User II
You need to contact support GSBox : www.dropbox.com/support.
- Mx07z2 years agoExplorer | Level 3& for how long are files active? Recommend other playlist sites that are not spotify nor amazon? Im trying to get something like dropbox or bandcamp to work since not many work as playlists in background or the sort of .html profiles. Advice would be great to know about, also liked the past styles of Grooveshark.com & Playlist.com
- Megan2 years ago
Dropbox Community Moderator
Hey GSBox, I hope you're doing well!
Were you able to locate the email instructions that are automatically sent when this happens?
You should have received some next-steps in order for you to resolve that.
Keep me posted!
- GSBox2 years agoHelpful | Level 5
Unfortunately, there is no email with any instructions being sent Megan. I've seen other members reporting the same situation, where the supposed email is not being delivered, so we are kinda left in the dark. I would love to see something similar to MF where if there's an issue with one of the files then only that particular file is being tagged and not the whole account. Would appreciate it if you could take a look at the situation, I am using the same email address that is attached to my dropbox community account.
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