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Forum Discussion
Xanthocletes
3 years agoHelpful | Level 5
I get the message that my files might contain phishing content
I am trying to share a file and get the message "We’ve interrupted your sharing activity because your files might contain phishing content"
Relevant Facts:
1) File does not contain phishing conte...
Mx07z
2 years agoExplorer | Level 3
& for how long are files active? Recommend other playlist sites that are not spotify nor amazon? Im trying to get something like dropbox or bandcamp to work since not many work as playlists in background or the sort of .html profiles. Advice would be great to know about, also liked the past styles of Grooveshark.com & Playlist.com
Megan
Dropbox Community Moderator
2 years agoHey Mx07z, welcome to our Community!
It's possible that you're experiencing this behavior on your account.
Have you recently shared and files or links that could be a breach of the Terms of Service? Did you receive any relevant emails from Dropbox, on how to proceed?
Keep me posted, and we'll take it from there!
- RossComer2 years agoExplorer | Level 4
Hi @Megan,
I'm getting the same behavior "We’ve interrupted your sharing activity because your files might contain phishing/spam content”. The only suggestion on the banned-links page you referenced (https://help.dropbox.com/share/banned-links) says "If you’re seeing this message, contact Dropbox support." Unfortunately, that page doesn't give any options for Basic users.
I too have received no email from Dropbox suggesting which files might be triggering this alert. If I had some idea of where to look, I'd be happy to investigate further.
Ross
- RossComer2 years agoExplorer | Level 4
@Walter That'd be great. Megan also reached out at support+id23404576@.
- Mx07z2 years agoExplorer | Level 3
I backed up files & uploaded just 1 now.I didnt get any email stating the error. It happens when 'copying link', I still get the same error & dont see the reason why. Can the error message be sent away?
- Mx07z2 years agoExplorer | Level 3
Yeah, you can log a ticket to check it internally
- MadPad332 years agoNew member | Level 2
Hello Dropbox Supporters
We have the exact same problem. Can't share anything and don't get any emails about why suddenly all of our files should have malware in it now, even newly downloaded files.
So can you take a look at it asap, so I can share files again?
It's also a pain, that as a user for over 10 years, I can't open a ticket anymore, just because I don't pay for this bad service.
Read you soon!
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