Forum Discussion

kristenstehli11's avatar
kristenstehli11
Explorer | Level 3
1 year ago

I paid 116 dollars for a year & it won't let me upload anything.

I paid for a year of a single memership and it is not letting me upload and work on anything. It's saying something about team. I did not sign up for teams. 
sync
upload
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey kristenstehli11, what do you see when you visit your plan page online? 

 

Would you be able to send me a screenshot of the error you get when trying to upload your documents, and clarify the platform you're using on your end (website, mobile or desktop app)? 

kristenstehli11's avatar
kristenstehli11
Explorer | Level 3
1 year ago
I’m on my desktop. I don’t see an option to upload a screenshot?
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Hey kristenstehli11 - you should be able to attach a screenshot in your reply via the camera icon within your reply box.

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