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error415's avatar
error415
New member | Level 2
4 years ago
Solved

I worked on and synced a file and it synced as 0 bytes

I was working on a R script. The moment I saved the file and quit RStudio, the script file which is synced in a dropbox folder is turned to a 0 byte file. When I tried to open the file from dropbox w...
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  • Mark's avatar
    Mark
    4 years ago

    Are you on a Mac by any chance?

     

    Mac's create 0 byte files which are then populated with data as they are 'saved'. It sounds like Dropbox has saved the 0byte file that was created at the start of the save but then its not sync'd correctly due to the error given - which my guess is because Dropbox then locked that file while it sync'd. Thats almost certainly why its not saved updates as well during day unless you are over quota and so syncing isnt working. 

     

    Unfortunately if its not saved locally (to the folder) or available as a recovered file when you open the software its not saved and so not recoverable. It wont be in recycle bin etc. unless you actually moved it there. 

     

    www.dropbox.com/events will show you what has sync'd to the system. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey JanaV, sorry to jump in here. 

 

Could you please clarify how you save the file in Dropbox when you are finished editing?

 
The file should sync automatically to the web, when you save and close it.


Also, can you send us a screenshot of the folder the file is in?


While in the folder, can you right click it, press get info, and send us a screenshot of that as well? 

scarlettalex's avatar
scarlettalex
New member | Level 2
4 years ago

This seems to be happening to me too...

 

My use case:

- Attempting to sync a folder full of mp3's to a new computer via the Mac OS Dropbox App (v154.4.5363)

- I have verified that the files exist on my Dropbox (accessed via web) and proved this by playing a few of the files back

 

Problem:

- When files are synced with the new computer, they appear with the correct filenames and folder locations, but all files are 0 bytes and cannot be played back

 

Is this somehow related to this issue or should I open a new thread?

 

- Alex

 

 

 

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