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DSSC's avatar
DSSC
Explorer | Level 3
2 years ago

I'm being asked to log in to access a shared link

Hi, 

Someone has shared a document with us, but when I try to open it it asks me how to log in via different options.  None of them are working, how do I get into it? 

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1 Reply

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey DSSC, thanks for reaching out to us.

     

    If you're being asked to log in to your account to access the file in the link, it's most likely a "can edit" link and not a "view-only" one.

     

    You can ask the person that sent it to you, to send you a "view-only" link instead and it shouldn't require you to sign in.

     

    I hope this helps, but let me know of any questions you may have.

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