Forum Discussion

sargan's avatar
sargan
Explorer | Level 4
10 months ago

I'm sharing a file via link, but it forces users to install the Dropbox app.

Been using DropBox for a few years without issue. Now when I share a link … users complain that they can’t access the file and instead get page to download DropBox. For one off file sharing I...
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sargan's avatar
sargan
Explorer | Level 4
10 months ago

No reply yet.

Previously file would load into FB as an icon ... it's not doing that.  People don't like clicking in links unless they know whats there - how do I get back to sharing as an icon ?

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

HI sargan, it's possible that it might be a change to how Messenger is showing the link, as we don't have any option on our end on how to share it as an icon like you've requested.

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