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richant
3 years agoNew member | Level 2
Installed on windows 11 - folder path now changed to C:/Users/name/Dropbox/Dropbox
Installed dropbox on windows 11 - folder path now changed to C:/Users/name/Dropbox/Dropbox Looks like a .dropbox.cache folder a level above the normal dropbox folder This creates a problem when I o...
richant
3 years agoNew member | Level 2
In preferences is shows dropbox folder location as C:/Users/name/Dropbox/Dropbox
If I try and change it to level above it just says dropbox already installed in this location
Jay
Dropbox Community Moderator
3 years agoWhen you try and move the folder, could you try moving it to C:/Users/name/, as this will then create the Dropbox folder name itself?
- richant3 years agoNew member | Level 2
Yeah tried that and it just says dropbox already installed in this location
- Jay3 years ago
Dropbox Community Moderator
Could you try moving the Dropbox folder to another location entirely, let the move complete entirely, and then see what's left in the C:/Users/name/Dropbox location?
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