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Ipad version of word not syncing with Dropbox
Hi,
I've been syncing Microsoft Word files between my Macbook and Ipad through Dropbox with absolutely no problem.
Right now I noticed that while Word on my Ipad timestamps the time I change...
I went to "settings" and tried "reset Word -- clear all documents". That seemed to do the trick. Thanks!
Same problem. Resetting Word worked for me too - though really inconvenient. Does MS have plans to fix?
Same problem
- Lusil
Dropbox Staff
Thanks for nudging us here, @Jenniferchristie.
Could you clarify for us if you see the updated version in the mobile app and the website?
Also, are both the MS Office and the Dropbox mobile apps up to date?I'm having the same issue. Is this a problem on Dropbox or Microsoft's side and is there a fix other than resetting word every time I make changes in dropbox?
- Thank you for your response. Yes, both my Dropbox and my Word 365 are up to date.
When opening a Word document directly from the IOS Dropbox app, it opens an older version and seems to be struggling to sync it from Dropbox to the phone, repeating the message âdownloading recent changesâ. It used to work perfectly, but I canât use it anymore, unfortunately. I have wondered whether there is something in the content that doesnât agree with the IOS version of the app. A temporary workaround is to rename the document in Dropbox. I am hoping the next update will fix it.Thanks yes renaming works for me as well. Turning off autosave works but I wish there was a way to turn off that setting as the default for all the docs and not just on each individual doc.
