Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

sok123's avatar
sok123
Helpful | Level 6
5 years ago
Solved

Ipad version of word not syncing with Dropbox

Hi, I've been syncing Microsoft Word files between my Macbook and Ipad through Dropbox with absolutely no problem.    Right now I noticed that while Word on my Ipad timestamps the time I change...
Mobile
sync
  • sok123's avatar
    sok123
    5 years ago

    I went to "settings" and tried "reset Word -- clear all documents". That seemed to do the trick. Thanks! 

Motte's avatar
Motte
Helpful | Level 6
5 years ago

Walteryou may of course contact me via email. However, I would prefer all others could also participate in a hopefully found solution to the problem.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Thanks for your cooperation peeps sok123, BRN & Motte; much appreciated!

I've just you all a ticket to investigate further; please take a look at your email's inbox and we'll take it from there.

PS: We'll make sure to update this thread with our findings sok123. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!