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ckoz2015's avatar
ckoz2015
Explorer | Level 3
11 months ago

Is it necessary to have to verify identity when accessing a shared folder through a link?

    I shared a folder to "anyone with the link".  When someone tries to access it from a new browser (never signed in to Dropbox before) they are always hit with a message to verify identity.   ...
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ckoz2015's avatar
ckoz2015
Explorer | Level 3
11 months ago

Same thing just happened in DuckDuckGo

 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hi from me as well, ckoz2015. If that’s alright with you, can you upload a screenshot that shows the shared link you created more clearly, so that I can check its URL? 

I'd also like you to create one more shared link, but for a different folder, and let me know if you see the same thing when opening it via an incognito window.

  • ckoz2015's avatar
    ckoz2015
    Explorer | Level 3
    11 months ago

    Hi Nancy,

    Here is the link that I copied to the PDF:

    link removed

    Here is the screenshot:

    I will create another folder and use an incognito window.

    • ckoz2015's avatar
      ckoz2015
      Explorer | Level 3
      11 months ago

      Here is a screenshot.  I created a new Test folder.  The Chrome incognito window is fine, the Safari window still shows the Confirm Identity message.

      The folders name is Test Folder.

      [link removed as per Community Guidelines]

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        11 months ago

        Hey ckoz2015, I was wondering if maybe you're creating a "can edit" permission link, instead of a "can view". 

        Can you try out these steps instead? 

        Once your link is ready, try to open it from an incognito tab while you're not signed into your Dropbox account, and let me know what you find.

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