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ckoz2015's avatar
ckoz2015
Explorer | Level 3
11 months ago

Is it necessary to have to verify identity when accessing a shared folder through a link?

    I shared a folder to "anyone with the link".  When someone tries to access it from a new browser (never signed in to Dropbox before) they are always hit with a message to verify identity.   ...
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ckoz2015's avatar
ckoz2015
Explorer | Level 3
11 months ago

Hi Nancy,

Here is the link that I copied to the PDF:

link removed

Here is the screenshot:

I will create another folder and use an incognito window.

ckoz2015's avatar
ckoz2015
Explorer | Level 3
11 months ago

Here is a screenshot.  I created a new Test folder.  The Chrome incognito window is fine, the Safari window still shows the Confirm Identity message.

The folders name is Test Folder.

[link removed as per Community Guidelines]

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Hey ckoz2015, I was wondering if maybe you're creating a "can edit" permission link, instead of a "can view". 

    Can you try out these steps instead? 

    Once your link is ready, try to open it from an incognito tab while you're not signed into your Dropbox account, and let me know what you find.

    • ckoz2015's avatar
      ckoz2015
      Explorer | Level 3
      11 months ago

      Hi Megan,

      Here is a screen shot of where I copied the link from, I was on View Tab and clicked copy link.

      I then pasted the link to a PDF, then copied that link into Safari and still see that message.

      Here is the link I used:

      [removed per Community Guidelines]

       

       

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        11 months ago

        Hi again, ckoz2015! After testing your shared link, it’s working alright for me. 
        Can you take this one step further and test the link from an incognito window on your Safari browser as well and let me know if it works, like it did for your Chrome browser?

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