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ckoz2015's avatar
ckoz2015
Explorer | Level 3
11 months ago

Is it necessary to have to verify identity when accessing a shared folder through a link?

 

 

I shared a folder to "anyone with the link".  When someone tries to access it from a new browser (never signed in to Dropbox before) they are always hit with a message to verify identity.  

Is there no way around this message so they can just get to the folder?

Attaching screenshot.

Thanks,

Christi

 

 

 

 

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Thanks for the additional details, ckoz2015! Can we log a ticket for you next and investigate this further?

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