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Forum Discussion
MBarker202
6 years agoExplorer | Level 4
Issues with drag and drop; using chrome browser
Hi all;
I have always used the drag and drop feature to add in files to the DB folder. Over the recent months, this feature has become erratic at when it chooses to work and when it wont. Some ...
MBarker202
6 years agoExplorer | Level 4
Hi Walter;
please see video / capture of fault replicated just now.. And you can see in the capture that I also bring up IE and it works immediately. Given its faulting again I'll try switching into incognito mode again to test..
you should be able to view the file HERE: https://www.dropbox.com/s/lfhnxm3vqeye0rt/drobox%20issue%20capture.mp4?dl=0
MBarker202
6 years agoExplorer | Level 4
Added: incognito window makes no difference. (just tried)
- Daphne6 years ago
Dropbox Community Moderator
Thanks for the screencast MBarker202!
Could you just confirm for us which version of the Chrome browser you have installed at the moment?
- MBarker2026 years agoExplorer | Level 4
Hi Daphne;
Sure thing.
Chrome info as follows:
Google Chrome is up to dateVersion 86.0.4240.111 (Official Build) (64-bit)- Walter6 years ago
Dropbox Community Moderator
Hey there MBarker202; how are you today?
I'm sorry to jump in here, I just wanted to see if issue could be caused by the total length of your file-paths somehow.
Do you get any different results for other files of yours, preferably with shorter paths (i.e. smaller names)?
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